FAQ

Frequently asked questions.

What CEOs, sales, and marketing leaders ask before working with Strategiwave.

About Strategiwave

What does Strategiwave do?

Strategiwave is a growth consultancy for CEOs, sales, and marketing leaders. We help companies understand the two forces that drive growth, their market and their buyers, through three services: Market Intelligence, Brand Strategy, and AI Visibility.

Who is Strategiwave for?

CEOs, founders, and sales and marketing leaders at any company that wants to grow, or keep growing, and needs insights and strategies on where to compete, how to position, and how to win buyers.

How is Strategiwave different from a large research or consulting firm?

You get the same caliber of thinking without the layers, the long timelines, or the junior teams. Chris Scotte, who spent twenty years leading brand intelligence and research at FleishmanHillard, Material, and GfK, leads every engagement personally. When a project calls for it, Chris also brings in senior consultants with many years of experience.

What industries do you work in?

Technology, financial services, energy, media, logistics, automotive, entertainment, health, transportation, and many other industries.

Do you work with companies outside the US?

Yes. Strategiwave works with companies in the US and internationally, and can facilitate research in multiple languages.

Where is Strategiwave based?

Strategiwave is based in St. Louis, Missouri, and works with clients across the US and internationally.

How We Work

How long does an engagement take?

Strategiwave delivers work in days and weeks. Speed is built into how we work, because market decisions can’t wait for a six-month study.

What do I get at the end?

Strategiwave delivers clear findings, insights, and a growth strategy with a ranked action plan, written so working teams and executives can act on them right away.

What sources do you use?

Strategiwave uses a variety of sources, depending on the question. Past work has included surveys of nearly 1,500 people, expert interviews, website and competitor audits, earned media analysis, search behavior, and the analysis of more than 114,000 online buyer comments.

Can you work alongside our marketing team or agency?

Yes. Strategiwave often works with internal teams and agencies, providing the intelligence and strategy they build from.

Is our information kept confidential?

Yes. Working with Strategiwave means client data and findings stay private, and case studies are published only with the client’s permission. We’re happy to sign an NDA before any work begins.

Who will actually work on my project?

Chris Scotte, Strategiwave’s founder. He leads every engagement personally, from the first call to the final recommendations. You won’t be handed off to a junior team.

How do we know if it worked?

Every Strategiwave engagement starts by agreeing on the question it needs to answer and the decisions it should inform. Success is measured against those, whether that’s a clear market entry decision, growth with existing or new customers, sharper brand positioning, or more AI recommendations. Past clients have seen measurable results; see the Case Studies page.

Market Intelligence

What is market intelligence?

Market intelligence is a clear picture of what’s changing in your market: what competitors are doing, what the press, analysts, and industry voices are saying, and where the open ground is. It tells you where to compete and the best way to grow your business.

How is market intelligence different from market research?

Market research usually answers one question with one survey. Market intelligence pulls together competitors, media coverage, buyer conversations, and published data to show how the whole market is moving and what it means for your growth.

What is an Opportunity Map?

An Opportunity Map shows the ground no competitor owns and what you need to do to move into that position. It’s especially useful when designing strategy, developing new products, or deciding what resources you need to own that position.

What is competitive intelligence?

Competitive intelligence is the study of what your competitors are doing and saying: how they position themselves, where they’re winning attention, and where they’re exposed. At Strategiwave, it’s part of Market Intelligence, alongside media coverage and market trends. It provides a clear picture of where your industry is going, and which competitors are best placed to win as it changes.

Can't we do competitive research ourselves?

You can, and many teams do. The difference is time, objectivity, and method. Internal teams tend to see competitors through their own assumptions. Strategiwave brings an outside view and proven research methods, and delivers in weeks without pulling your team away from their day jobs. An outside perspective also carries more weight when you’re making the case to peers and leadership for decisions that affect your team.

Will competitors know we commissioned the research?

No. Strategiwave keeps every engagement confidential and never discloses who commissioned the work.

How do I find out why we're losing deals to competitors?

Start by hearing it from buyers and the market, not only from your sales team. Strategiwave combines competitor analysis, buyer interviews or surveys, and online buyer conversations to show where competitors are winning and why, then ranks what to fix first.

Brand Strategy

What is brand strategy?

Brand strategy defines how buyers see you, why they choose you or someone else, and what you can own that makes you different and relevant in the marketplace. It turns into clear positioning, messaging, and thought leadership.

When does a company need a rebrand or repositioning?

Usually when growth stalls, the market shifts, you enter a new market, or buyers describe you differently from how you describe yourself. A brand evaluation shows whether you need a full rebrand or a sharper position.

What is thought leadership, and why does it matter?

Thought leadership is original research and ideas that make buyers see you as the expert in your category. Done well, it becomes a flagship asset that sales teams use for years.

What's the difference between repositioning and rebranding?

Repositioning changes what your company stands for in buyers’ minds: who you serve, what you’re known for, and why you’re chosen. Rebranding changes how you look and sound, such as your name, logo, and visual identity. Many companies need repositioning, not a new logo. A Strategiwave brand evaluation shows which one you need.

Can a rebrand fix a sales pipeline problem?

Usually not on its own. If buyers don’t understand why to choose you, a new logo won’t change that. Pipeline problems are often positioning problems, which is why Strategiwave starts with how buyers and the market see you before recommending any visual change.

How do I know how buyers really see my brand?

Ask them, and listen where they talk when you’re not in the room. Strategiwave uses buyer interviews, surveys, online conversations, and media and AI analysis to show how buyers describe you, and where that differs from how you describe yourself.

Does brand positioning affect how AI describes my company?

Yes. AI assistants describe companies based on what’s written about them across the web. A clear, consistent position, repeated on your website and in third-party sources, makes it far more likely that AI describes you accurately and recommends you for the right things.

AI Visibility

What is AI Visibility?

AI Visibility shows whether AI assistants like ChatGPT, Claude, Gemini, and Copilot recommend your company when buyers ask for help. We test the questions your buyers ask, find out why you’re included or left out, and give you a ranked plan to fix it.

Why does AI visibility matter for my company?

Buyers increasingly ask AI assistants which companies to consider before they ever visit a website. If AI doesn’t name you, you’re left out of the shortlist without knowing it.

Which AI assistants do you test?

ChatGPT, Claude, Gemini, Copilot, Perplexity, Grok, and DeepSeek, using the real questions your buyers ask.

Why would AI leave my company out of its answers?

Usually because the sources AI relies on, such as directories, databases, reviews, and other websites, have your name, facts, or locations wrong, or don’t mention you at all. The Strategiwave Source Audit finds those gaps and shows exactly how to fix them.

How quickly can AI visibility improve?

Some fixes, like correcting directory listings and website content, can show up within weeks. Others, like building third-party mentions, take longer, so the action plan ranks every fix by impact and speed.

How do I get my company recommended by ChatGPT?

ChatGPT recommends companies it finds clearly and consistently described in trusted sources. That means accurate directory listings, a website that answers buyers’ questions directly, third-party mentions, and original research that others cite. Strategiwave’s AI Visibility service tests what ChatGPT says about you today and ranks the fixes.

What is generative engine optimization (GEO)?

Generative engine optimization (GEO) is the practice of making your company more likely to appear in answers from AI assistants such as ChatGPT, Claude, Gemini, and Copilot. Strategiwave’s AI Visibility service applies GEO, starting with research into the questions your buyers actually ask.

Is AI visibility the same as SEO?

No, though they overlap. SEO helps your pages rank in results on traditional search engines like Google and Bing. AI visibility determines whether AI assistants name you in their answers, which depends more on how consistently trusted sources describe you. A company can rank well on Google and still be left out of AI answers.

If we rank #1 on Google, will AI recommend us too?

Not necessarily. One industry study of nearly 174,000 pages found that about two-thirds of Google AI Overview citations came from pages outside the top 10 search results. Strong Google rankings help, but they don’t guarantee that AI recommends you.

Can AI visibility be measured over time?

Yes. Strategiwave’s Prompt Audit records how often each AI assistant recommends you for your buyers’ real questions. Repeating the audit after fixes are made shows whether your visibility is improving.

Getting Started

Do you offer standard packages?

No. Every engagement is custom, built around the question you need answered and the decisions you need to make.

How do I get started?

Book a call with Chris. You’ll talk through where your growth is stuck and whether market intelligence, brand strategy, or AI visibility is the right place to start.

Start building your path to growth.